Tiers

SERVICE BUNDLES

Our goal is to offer top-notch, affordable IT support to small businesses. KAPCOM developed bundles to facilitate choosing the best service at the appropriate level for each scenario. Because our services are also offered singularly, add-ons are simple. There is cost savings in the bundles. However, if you do not need full-service, we can accommodate that as well!

Bundled Services

*On Site and Service Desk Support available Mon-Fri, 8 a.m. – 5 p.m. EST

**Includes yearly Employee Security Training

Non-Bundled Additional Services

Add-On Services

  • Remote After Hours Support
  • Onsite After Hours Support
  • Remote Monitoring and Management
  • Endpoint Detection & Response (EDR)
  • 24x7 Security Monitoring
  • EDR/24x7 Security Monitoring Combo
  • Backup & Recovery -Workstation (Cloud)
  • Backup & Recovery -Server (Cloud)
  • Network Management
  • Local Backup Server
  • The Cloud Bundle - Includes Outlook (50GB), O365, Office Mobile, OneDrive (1TB storage), Exchange Archive (50 GB), Skype, Teams, SharePoint Online
  • Email Archiving
  • Email Encryption
  • VPN Services
  • Project Management
  • Vulnerability Testing & Assurance
  • Yearly Employee Security Training
  • Moves, Installations and Upgrades to existing infrastructure
  • Network Management
  • Firewall Management
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